Services : Support

Customer Service and Support

Our top priority is your continued success. We know that information integrity and availability are mission-critical to your business, and we are committed to providing you with the best available support. Hitachi Data Systems Support extends to our currently and previously sold storage arrays, mid-range and enterprise servers and combined solution offerings.

Our customer support staff is available 24 hours/day, seven days a week. If you need technical support, please call:

• United States: (800) 446-0744
• Outside the United States: (858) 547-4526
• Americas Channel Support Center
• Americas Support Offices Locator
• Select Care Program
• Hitachi Data Protection Suite Customer Support
• Hitachi Simple Modular Storage Online Support and Product Registration
• Support Portal

Quote

"... Our Hitachi Data Systems account manager, Steve Frazier, proved that customer satisfaction is a number one priority. ... the entire Hitachi Data Systems team went the extra mile to help us meet our tight project deadlines "
—Vicki Hamilton, The Weather Channel